Privacy Policy

BACKGROUND:
Albion Financial Management Ltd understands that your privacy is important to you and that
you care about how your personal data is used. We respect and value the privacy of all our
clients and will only collect and use personal data in ways that are described here, and in a way
that is consistent with our obligations and your rights under the law.

  1. Information About Us
    Albion Financial Management Ltd.
    Limited Company registered in Wales under company number 9096236.
    Registered address: 30 Bardsey Crescent, Llanishen, Cardiff, CF14 5LA
    Main trading address: 30 Bardsey Crescent, Llanishen, Cardiff, CF14 5LA
    Data Protection Officer: Ian Cousins
    Email address: ian.cousins@albionfm.co.uk
    Telephone number: (029) 2076 6778
    Postal Address: 30 Bradsey Crescent, Llanishen, Cardiff, CF14 5LA
    We are regulated by the Association of Accounting Technicians
  2. What Does This Notice Cover?
    This Privacy Information explains how we use your personal data: how it is collected, how it is
    held, and how it is processed. It also explains your rights under the law relating to your personal
    data.
  3. What is Personal Data?
    Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679)
    (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or
    indirectly identified in particular by reference to an identifier’.
    Personal data is, in simpler terms, any information about you that enables you to be identified.
    Personal data covers obvious information such as your name and contact details, but it also
    covers less obvious information such as identification numbers, electronic location data, and
    other online identifiers.
    The personal data that we use is set out in Part 5, below.
  4. What Are My Rights?
    Under the GDPR, you have the following rights, which we will always work to uphold:
    a) The right to be informed about our collection and use of your personal data. This Privacy
    Notice should tell you everything you need to know, but you can always contact us to
    find out more or to ask any questions using the details in Part 11.
    b) The right to access the personal data we hold about you. Part 10 will tell you how to do
    this.
    c) The right to have your personal data rectified if any of your personal data held by us is
    inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
    d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of
    your personal data that we have. Please contact us using the details in Part 11 to find
    out more.
    e) The right to restrict (i.e. prevent) the processing of your personal data.
    f) The right to object to us using your personal data for a particular purpose or purposes.
    g) The right to data portability. This means that, if you have provided personal data to us
    directly, we using it with your consent or for the performance of a contract, and that
    data is processed using automated means, you can ask us for a copy of that personal
    data to re-use with another service or business in many cases.
    h) Rights relating to automated decision-making and profiling. We do not use your
    personal data in this way.
    For more information about our use of your personal data or exercising your rights as outlined
    above, please contact us using the details provided in Part 11.
    Further information about your rights can also be obtained from the Information Commissioner’s
    Office or your local Citizens Advice Bureau.
    If you have any cause for complaint about our use of your personal data, you have the right to
    lodge a complaint with the Information Commissioner’s Office.
  5. What Personal Data Do You Collect?
    We may collect some or all the following personal data (this may vary according to your
    relationship with us:
     Name;
     Date of birth;
     Gender;
     Address;
     Email address;
     Telephone number;
     Business name;
     Job title;
     Profession;
  6. How Do You Use My Personal Data?
    Under the GDPR, we must always have a lawful basis for using personal data. This may be
    because the data is necessary for our performance of a contract with you, because you have
    consented to our use of your personal data, or because it is in our legitimate business interests
    to use it. Your personal data may be used for one of the following purposes:
     Providing and managing your account.
     Supplying our products services to you. Your personal details are required in order for
    us to enter into a contract with you.
     Personalising and tailoring our services for you.
     Communicating with you. This may include responding to emails or calls from you.
     Supplying you with information by email and post that you have opted-in to (you may
    unsubscribe or opt-out at any time by contacting us by email, telephone or post).
    With your permission and/or where permitted by law, we may also use your personal data for
    marketing purposes, which may include contacting you by email, telephone, text message and
    post with information, news, and offers on our services. You will not be sent any unlawful
    marketing or spam. We will always work to fully protect your rights and comply with our
    obligations under the GDPR and the Privacy and Electronic Communications (EC Directive)
    Regulations 2003, and you will always have the opportunity to opt-out.
  7. How Long Will You Keep My Personal Data?
    We will not keep your personal data for any longer than is necessary in light of the reason(s)
    for which it was first collected. Your personal data will therefore be kept for the following periods
    (or, where there is no fixed period, the following factors will be used to determine how long it is
    kept):
     For the duration of the time that you are a client of ours
    or
     For the purposes of complying with HMRC: 5 years after 31 January submission
    deadline of the relevant tax year;
  8. How and Where Do You Store or Transfer My Personal Data?
    We will only store or transfer your personal data in the UK. This means that it will be fully
    protected under the GDPR.
  9. Do You Share My Personal Data?
    We will not share any of your personal data with any third parties for any purposes, subject to
    one important exception.
    In some limited circumstances, we may be legally required to share certain personal data, which
    might include yours, if we are involved in legal proceedings or complying
    with legal obligations, a court order, or the instructions of a government authority.
  10. How Can I Access My Personal Data?
    If you want to know what personal data we have about you, you can ask us for details of that
    personal data and for a copy of it (where any such personal data is held). This is known as a
    “subject access request”.
    All subject access requests should be made in writing and sent to the email or postal addresses
    shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is
    available for you to use. You do not have to use this form, but it is the easiest way to tell us
    everything we need to know to respond to your request as quickly as possible.
    There is not normally any charge for a subject access request. If your request is ‘manifestly
    unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged
    to cover our administrative costs in responding.
    We will respond to your subject access request within one month of receiving it. Normally, we
    aim to provide a complete response, including a copy of your personal data within that time. In
    some cases, however, particularly if your request is more complex, more time may be required
    up to a maximum of three months from the date we receive your request. You will be kept fully
    informed of our progress.
  11. How Do I Contact You?
    To contact us about anything to do with your personal data and data protection, including to
    make a subject access request, please use the following details (for the attention of Ian
    Cousins):
    Email address: ian.cousins@albionfm.co.uk.
    Telephone number: (029) 2076 6778.
    Postal Address: 30 Bardsey Crescent, Llanishen, Cardiff, CF14 5LA.
  12. Changes to this Privacy Notice
    We may change this Privacy Notice from time to time. This may be necessary, for example, if
    the law changes, or if we change our business in a way that affects personal data protection